At www.chicagobrie.com, we want you to be completely satisfied with your learning experience. If for any reason you are not satisfied with your course purchase, we offer a 30-day refund policy under the following conditions:
- Eligibility for Refunds
- Refund requests must be made within 30 days of purchase.
- To qualify, the course must not be more than 50% completed.
- Non-Refundable Items
- Courses that have been fully completed or accessed beyond 50%].
- Downloadable materials such as PDFs, workbooks, or templates.
- Live coaching sessions or consultations.
- Subscription-based memberships after 30 days.
- How to Request a Refund
- Submit your refund request via tech.chicagobrie@gmail.com with:
- Your order details.
- If you still have the confirmation email or screenshot of your order, please feel free to attach to your refund request.
- Reason for the refund request.
- All refund requests will be subject to assessment and evaluation by our support team.
- Your order details.
- Refunds will be processed within 5 to 10 business days to your original payment method.
- You will receive notification once the assessment has been completed and refund process will be started.
- Submit your refund request via tech.chicagobrie@gmail.com with:
- Technical Issues & Special Cases
- If you experience technical difficulties that prevent you from accessing the course, please contact our support team at tech.chicagobrie@gmail.com, and we will work to resolve the issue.
- For extenuating circumstances, we review refund requests on a case-by-case basis.
For any questions, please reach out to our support team at tech.chicagobrie@gmail.com.